Refund policy
Return Policy
We offer a 1-day return policy, which means you have 24 hours from the time your order is delivered to request a return. To initiate a return, please contact us via email within this period.
Refund Policy (Cash on Delivery Orders)
Once we receive and inspect your returned item, we’ll notify you by email whether your refund has been approved.
If your refund is approved:
- It will be processed within 2 business days after the return is approved.
- Since your order was paid using Cash on Delivery (COD), the refund will be transferred to your bank account or UPI ID provided by you.
- The refunded amount is typically credited within 7-10 business days after the transfer is initiated.
Please ensure you provide the correct bank account or UPI details to avoid any delays in processing your refund.
To start a return, you can contact us at support@kartkaro.in.